We value our relationship with you and your privacy is very important to us. Trust that we protect your personal information and that our servers are secure. A heads-up below on information that we may ask for, how and why we collect it, your options and what we do to safeguarded all.
In this policy, the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified or contacted, such as your name, address, e-mail address, or telephone number.
CONSENT TO USE
We use your personal information that we collect to conduct our business and to provide you with the best possible products and services. To best serve you, we may share your personally identifiable information with service providers that provide support services to us or that help us market our products and services. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Custom Frames. We may also, in certain instances, disclose your personally identifiable information when we have reason to believe that it is necessary to identify you, contact you, or bring legal action to protect your rights or the rights of Custom Frames or others. We may also disclose your personally identifiable information when you ask us to do so or when we believe it is required by law.
When you place an order with Custom Frames, we ask you to provide Payment Method, Credit Card Account Number and Expiration Date (if applicable), Name (as it appears on credit card), "Bill To" Address (as it appears on your credit card statement), "Ship To" Address (if different from billing address), Daytime Phone Number, Email Address
This information is necessary to process your order, and we assure you that your personal information is transmitted over secure servers. When we process a credit card transaction, your information is forwarded directly to our credit card processor for authorization. We further guarantee you will only pay for authorized items that you have ordered.
You will have the option of saving your personal information in our secure system for future purchases. The information is stored in the form of a "cookie" in your computer. Even though you need cookies to be enabled to make an online purchase, it is not necessary to save information via cookie if you choose not to.
Custom Frames collaborates with government agencies and security organizations to prevent fraud and fraudulent use of your personal information. During fraud prevention investigations, we may share information with the agencies that assist us, as permitted and required by US law. This information will never be used for marketing purposes. Usage is strictly assigned to assist and prevent fraud investigations.
Register once, save time every time. By registering with Custom Frames Via Urban Kings online store, your checkout is fast and easy, you have quick access to your order history, your address book with shipping addresses is saved, and you can access to your wish list to share with friends, and special offers via email. The personal information collected at registration includes your name, address, phone number, e-mail address, birth date, and a password that you select. Now, you don't have to register to shop online, but it's a good idea.
Stay hooked up, and get on The List. Sign up for our online newsletter and be in the know about our latest fashions, special offers, contests, promos & upcoming store events. We simply request your email. And no, we'll never sell or share your info with another company. That would wrong and uncool.
Should you decide you want to ever be removed from the list, it's all good. Just send a blank email to the unsubscribe address located at the bottom of any email we send you, And when you miss us, you can come back.
We're always throwing down new, fun online contests at Custom Frames. Enter, you could win!
Contests are open to U.S. residents 13 years and older. Teens under 16: make sure you get your parent's permission before entering any personal info. (Note: To comply with the Child's Online Privacy Protection Act: COPPA, Custom Frames doesn't collect info from anyone who is under 13 years old.)
To enter a given contest, submit your email address to our weekly newsletter below. If you are one of our winners, we'll use this information to contact you. Contest sponsors may utilize your info based on which opt-in(s) you have selected on the contest entry pages.
In addition, we may request information regarding customer preferences, such as your favorite brands or types of music. You don't have to answer these questions, but if you do, we get a better feel for fashion and lifestyle.
Not the kind you eat. The data file on your computer's hard drive when you visit a site. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. We use the information collected by cookies to determine which parts of our website are visited most often, and to determine where on our site you may be experiencing technical difficulties.
Our goal is to improve the quality of our website, tailor our products and services to suit your personal interests, track and/or analyze visiting patterns, and resolve difficulties you may encounter while on our site.
In general, you can visit our website without telling us who you are or providing us with any information. However we collect the IP (Internet Protocol) addresses of all visitors to our website. We only use IP addresses to resolve system problems, assist you in navigating our site via Live Person and deter unauthorized or abusive access to our site.
Custom Frames will never knowingly or intentionally request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to Custom Frames for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
If you are a parent and you think we have inadvertently collected such information from your child, you may email us or contact Customer Service at 562-696-5222